First, restricted and prohibited shipments
The sender agrees that the goods they deliver are all transportable. The following goods will not be sent:
1) belongs to the International Air Transport Association (IATA), the International Civil Aviation Organization (ICAO), dangerous goods are hazardous materials regulations and other relevant government departments or organizations, as well as articles prohibited or restricted transport (restricted items: posting items, including battery battery, emergency medicine, for medical or scientific research Sports guns, live animal, super standard magnetic items, perishable goods, radioactive materials, vaccine, seal or seal).
2) that is not safe and legitimate Rachel global transport of goods (including but not limited to: fake and shoddy goods, spray container, alcoholic liquor, asbestos, butane lighter, medical waste, toxic materials, corrosive materials, food, tea, cash, cheques, money, drugs, dry ice, inflammable and explosive materials, obscene articles, more than the standard items, magnetic oxides and organic peroxides, weapons and ammunition, dissolved paint, animal, cash, bearer negotiable instruments, precious metals and minerals, firearms, ammunition, body, pornography and illegal narcotics / drugs and other local laws prohibit postal items).
Two, inspection
Rachel global right in without prior notice to the sender's case of shipment by sampling opening inspection, if found or restricted prohibited items, will be held on all Rachel global shipments, do consignment processing. Goods detained for a week after the return to the sender, and the sender is required to pay 50 yuan / year the contraband inspection fee.
Three, delivery and can not send
The sender to ensure the accuracy and completeness of the recipient, the shipment is not in accordance with a post office box (PO BOX) or only by postal delivery according to the encoding, the sender to provide the recipient address delivery (the first recipient in the postal mail shall be deemed to be the consignee), but not directly to the addressee himself. If the recipient address has a centralized receiving point, the shipment will be delivered to the receiving point.
One of the following circumstances, Rachel world will be in a reasonable manner in accordance with the requirements of the sender processing shipments, so the extra expenses incurred by the sender shall:
1) the consignee refuses to receive the goods or pay taxes and fees;
2) the goods are considered unacceptable;
3) customs clearance information that the sender and the actual non conformity of the goods (goods issued by the customs invoice sent for Rachel global, such as the requirements of the customs to provide real seal clearance information sender, the sender shall cooperate with the customs processing);
4) unable to determine or find recipients.
If the sender can not provide timely treatment advice or to government cannot accept the opinions of the sender, Rachel global has the right to reject the goods, and there is no need to assume any responsibility for the sender or other people.
Four, freight
Rachel global website does not include freight charges and remote special packaging special products, related to additional costs, freight mode based on the actual weight or volume of goods calculated higher standards of the two systems can be of any global goods weighing and measuring data to confirm that the. You should pay or return to Rachel global transportation services by themselves or on behalf of the sender Rachel global charge, the recipient and any third party, all freight surcharge, storage charges, tariffs and other taxes (part of the delivery mode may not anticipate additional costs, the final cost to the carrier billing date); when sent by the goods belong to the terms mentioned in article third can not be delivered when should to pay all the year of global freight, import costs, return compensation, damages, fines and other related expenses.
Five. Goods returned
1) have entrusted by the carrier of the sender Rachel global shipment delivery section third of this Agreement and not the delivery of one of the reasons, confirmed by both parties after the global operations center to return home carey.
2) Rachel shipment required return to the sender of the world without time commitment to the global Rachel specific notification time shall prevail.
3) Rachel global shipment sender for any reason stranded, can provide 7 days free storage service, 7 days will be by telephone, mail carrier global contact sender solicit opinions; more than 7 days of global storage business will be in Shenzhen Kairui way to the sender for a fee; more than 6 months. The sender does not give treatment advice, Rachel global as the case may be destroyed.
Six, Rachel global responsibility
This article take Rachel global sender responsibility based on limited to direct loss, and not more than the limit of the mode of transport announced. Because the sender can advance to the special risk insurance, Rachel does not assume any other global loss or damage (including but not limited to income, profits, interest and future business losses), whether such loss or damage is special or indirect, regardless of whether the risk awareness of global Rachel acceptance of such loss or damage or after the shipment before. Only one claim will be made for each piece of cargo, and such compensation will be used as the whole and final solution to the loss and damage involved. If the sender considers that the provisions of this article on the compensation will not be sufficient to compensate for the loss, the goods shall be insured on their own, otherwise the sender will bear all the risks of loss and damage.
Seven. Cargo inquiry
Provide inquiry freight of carrier (other cargo mail packet outside) under any of the following circumstances, the sender can put forward the application to the global query systems:
1) the goods did not show track information on the Internet as usual;
2) the goods are beyond the prescribed mode of transport, the commitment time limit is not delivered successfully;
3) the goods were successfully delivered on the corresponding inquiry website, and the recipient did not respond to the package (except for the China Europe special line EUEXP);
4) the consignee responded to the damage of the goods, reduced, inconsistent with the goods issued;
5) generating unknown costs.
The sender shall ensure that the goods are shipped with accurate information, in the query to provide query information of goods, as a result of the information and submit the query information does not match the shipment, the sender or the submission of goods does not comply with the information query conditions caused by the carrier to query all the losses and liabilities by the sender shall. Due to the international shipping query time and space and transfer links limits the query period in different countries and different modes of transport are different, Rachel will take reasonable efforts for global shipment delay the sender, but not the carrier's responsibility to reply.
Eight. Claim
Any claim must be in the opening global freight inquiry after the end of the.
1) Rachel global internal loss
From the global shipment to sign Rachel Rachel global shipment sent to the carrier, if the goods are lost, the global carrier will be liable for damages. The amount of responsibility according to the declaration of the sender in the opening in a global system of input value or product actual value (i.e. customers purchase vouchers and invoices) two, whichever is lower. The maximum amount of compensation for a single parcel is not more than 100 dollars.
2) loss of carrier
The shipment sent from Rachel global, the carrier will provide the transfer certificate. If the goods are lost, the liability is the carrier. Rachel global will help customers claim to the carrier, the amount of the claim according to the way of freight compensation provisions.
3) Rachel global operating causes shipment sent to the wrong address
The shipment sent to the wrong address due to Rachel global operations, global systems will be refunded by mail or courier charges to the customer, and can choose the compensation value and low value goods declaration, bear the parcel from abroad returned to Shenzhen post postage, processing to the correct address forwarding cost by mail charges in the lowest to send the wrong address. But it does not bear the indirect economic loss of the wrong goods.
4) postal parcels lost due to Customs checks
When the goods pass through the customs, the customs will open the goods inspection, which may lead to the loss of the parcel, the loss of the articles (all or part) of the parcel, or the seizure of the goods by the customs. Rachel world does not assume any liability resulting.
Nine. Delay in transportation
The delivery time is from the website of the global systems in the corresponding query site operation records until the arrival of the goods at the time, but does not include the amount of time, Rachel global sorting center in sorting time and customs clearance time. These standards are not part of the agreement, nor constitute an integral part of the agreement. Liable for any loss or damage caused by the wrong global transport delays rachel.
Ten, irresistible factors
Loss or damage for reasons beyond the control range of carriers caused by global responsibility systems. These reasons include but not limited to: natural disasters, such as earthquakes, tornadoes, storms, floods, fog of war, crash or embargo; force majeure; defect or shipment characteristics inherent (regardless of whether global Zhi Xiao Dirks); riot or civil commotion; non Rachel global employee or global no contractual relationship and courage the staff of the act or omission of the sender, the consignee, such as third people, customs or other government departments; labor events; for electronic audio and video images, data or records of electromagnetic damage or delete.
Eleven, the sender's guarantee and compensation liability
The sender in violation of the relevant laws and regulations or breach of the warranties and representations of the sender, therefore shall bear all the costs and damages resulting to Rachel global losses and damage caused by:
1) all information provided by the sender or his agent is complete and accurate;
2) the goods are prepared by the sender or his employees under the premise of safety;
3) the person who prepares the goods for the sender is reliable;
4) the sender shall ensure that the goods in the process of preparation, storage or transport of global systems against unauthorised interference;
5) all the marks of the goods are complete and accurate, the address is clear, the packing is proper, and it is suitable for safe transportation under the general attention;
6) comply with the relevant customs and import and export regulations, as well as other laws and regulations.
Twelve, route
The sender accepts all routes and routes arranged by the carrier, including possible transit stations.
Thirteen, account verification and certification
The sender in the use of global service systems, should provide a real and effective data for account activation authentication. In order to activate the account after normal enjoy the services provided by the global rachel. Please see "Rachel global account activation information".
Fourteen. Application of law and resolution of disputes
Taking into account the Rachel global interests except with the applicable law of conflict, will send a shipment from the original non exclusive jurisdiction in the court and the relevant provisions of all disputes, and apply the law of the state of the sender, the sender shall irrevocably accept the jurisdiction.
Fifteen, divisibility
The invalidity or non execution of any part of this clause does not affect the validity and enforcement of other terms.
Terms of service
